Divino Drinks guarantees its customers the possibility of canceling their order at any time and without no cost as long as the cancellation is communicated before the order has been placed on sale. disposition of the carrier for shipment.

The client will have a period of fifteen days from receipt of the order to resolve the contract and return the purchased product, taking charge of the expenses and the system of return. The client will inform Divino Drinks within the stipulated period and for any means admitted in law, your desire to exercise the right to terminate the contract. In these cases, Divino Drinks will refund the purchase money (not the transportation money) through the same payment method made by the client.

The customer may return any item purchased on the Divino Drinks website whenever and when the products have not been opened or used and retain their original seal or packaging. In these cases, Divino Drinks will return the purchase money in the same way as payment was made by the client, or a credit will be made to their personal account.

If a product other than the one requested by the client is delivered by Divino Drinks by mistake, it will be will deliver the correct product to you without any additional charge to the buyer.

For any incident related to the return of items from our store, you can contact us at info@divinodrinks.com